Shipping policy
All products are shipped within 48 hours of an order being built via the service you have selected at checkout (refer to product pages for specific lead times). Tracking numbers will be sent once order is fulfilled and completed.
We do ship worldwide, however you will have to contact us for a quote if you require international shipping. In your email please provide the information in regards to the item you would like shipped, as well as your mailing address. We do not send packages without tracking and there are no exceptions to this.
To return your product, you should mail your product to: 154 Elma Street W, Okotoks, Alberta, T1S 1K2
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping will be deducted from your refund, unless the error in the order is our fault.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.